Koodooka Moni — Account & Data Deletion

You can delete your Koodooka Moni account in the app or by contacting support.

Delete in the app

1. Open Koodooka Moni and go to Settings
2. Choose Delete account
3. Confirm Schedule account deletion

Your account is scheduled for deletion 30 days after you confirm. You will be signed out straight away. Signing in again before the scheduled deletion date cancels the request automatically.

Delete by email

If you cannot use the in-app flow:

1. Email [email protected] with the subject "Delete my Koodooka Moni account"
2. Include the phone number associated with your account
3. We will verify your identity and help complete the deletion request

What is deleted

After the scheduled deletion is completed, we delete or anonymise personal data associated with your account, including:

• Profile and contact details (such as name, phone number, and email address)
• Profile photo, if you added one
• AI chat history and related personalisation memories
• Vault documents and other files you uploaded
• Goals, journeys, rewards, and similar in-app activity data

Open Banking / connected bank feeds are not currently available in Koodooka Moni. If connected-bank data is ever stored for your account in a future release, it would be included in the deletion process.

Raw voice audio used for speech-to-text is not kept by Koodooka after the transcription request is processed.

What may be retained

We may retain limited information where required to meet legal, regulatory, or compliance obligations. Retained data is no longer tied to an active Koodooka Moni account.

For more detail, see the Koodooka Moni Privacy Policy.